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Citizen Charter of Grama Niladhari

Serial No Service provided Service provided by GN Max time taken to serve
1 Issuing of character/resident certificate If certificates are available 
If certifying the residency		 15 min
3 days
2 Recommendation for income certificates Giving recommendation to Divisional Secretary 03 days
3 Issuing Valuation certificate Giving recommendation to Divisional Secretary 02 days
4 Assessment report Giving recommendation to Divisional Secretary 02 days
5 Certifying identity card applications

Certifying and submit to Divisional Secretary

Delivering Identity card for applicants

07 days

03 days
6 Cutting jack trees

To cut one tree

More than one

01 day

03 days
7 Permits for timber transportations

Giving recommendation to Divisional Secretary

Sealing of tree

02 days

½ Day
8 Recommendation of gun license Giving recommendation to Divisional Secretary 03 days
9   Giving recommendation 03 days
10 Providing report on death persons Report of natural death 03 hours
11   Giving recommendation to Divisional Secretary 03 days
12 Giving reports of complains

If it happened in existing year

If it  happened in previous year

01 day

03 days
13 Recommendation for public aids Giving recommendation to Divisional Secretary 03 days
14 Registration of past births Giving recommendation 03 days
15 Recommendation for scholarship applications Giving recommendation to Divisional Secretary 02 days
16 Permits for animal transportations Giving recommendation to Divisional Secretary 03 days
17 Giving assessments for ownership of lands Giving recommendation to Divisional Secretary 03 days
18 Recommendations for electricity & water Giving recommendation 03 days
19 Recommendation for ......

Submit urgent reports to Divisional Secretary

Submit detailed reportsSubmit urgent reports to Divisional Secretary

06 hours

03 days
20   Giving recommendation 03 days
21 Giving reports & recommendations for arising needs Giving recommendation 03 days
22 Registrations of voluntary societies Giving recommendations if there needed documents 03 days
23 Duties on crown lands

Reporting of unauthorized residents

Submitting other documents to Divisional Secretary

Immediately

07 days
24 Issuing permits for stone/sand Giving recommendation to Divisional Secretary 07 days
25 Permits of liquor Giving recommendation to Divisional Secretary 07 days
26 Duties as peace officers Settlement of disputes 03 days
27 Aids on presidential funds Giving recommendation to Divisional Secretary 02 days

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